Before starting to technologically revolutionize your company you must make sure that your workflows can support your activity and your plans for expansion. Sometimes, especially when a company had an accelerated growth, we tend to focus on meeting new challanges and forget that the company's business workflows are live organisms that constantly need scaling, analyzing, adaptation and improving in order to sustain the daily activity.
BPR's main goal is to help companies fundamentally, if needed, rethink how they do their work in order to drastically improve customer service, cut operational costs and better meet business objectives.